Reporting a game problem
Useful reports help us reproduce the issue quickly. Please include:
- the game title and full page URL;
- your device, operating system, and browser;
- what you expected to happen and what happened instead;
- whether the problem occurs before launch, during play, or after restarting; and
- a screenshot or exact error message, if available.
Do not send passwords, payment details, government identifiers, or other sensitive personal information. Arcade Box does not require an account to play.
Corrections and suggestions
If a game description, control guide, category, or device note is wrong, send the page URL and the correction you recommend. Game suggestions are welcome, but a suggestion does not guarantee that a title will be added.
Copyright and content removal
Rights-related notices should identify the material, explain your relationship to the rights holder, include a reliable way to contact you, and identify the page where the material appears. Please read the content-removal page before sending a notice so we have enough information to review it.
Privacy and advertising questions
For questions about browser storage, cookies, advertising, or a privacy request, use the subject line “Privacy request” and tell us which country or region you are contacting us from. Please see the Privacy Policy for details about information processed by the site and its service providers.
How messages are handled
Messages are reviewed for maintenance, safety, privacy, and rights administration. We keep relevant correspondence when needed to resolve a request, document a decision, prevent abuse, or meet legal obligations. Contacting us does not create an account or add you to a marketing list.
We aim to acknowledge actionable reports within a reasonable period, but response times vary with the complexity of the issue. Duplicate, automated, abusive, or incomplete messages may not receive a reply.